Category Archives: Retailers

The Showrooming Scorecard

“If Showrooming is so pervasive, why aren’t companies doing more to combat it?” This is a question we are hearing more and more. Companies, be it brands or retailers, realize that this problem is reaching epidemic proportions, yet seem to be doing little to change the dynamic. Why? We can’t manage what we don’t measure. Continue Reading...

Showrooming is the New Shoplifting

Showrooming isn’t technically a crime, but if you ask many of my clients they think it should be. Each year, showrooming costs retailers tens of millions in lost profits. Showrooming is when someone purchases a product online after researching it in a brick and mortar store. Last year, $42.3b was spent online and a large Continue Reading...